#1
ServiceTitan
Best for: 50+ person enterprise commercial HVAC operations
Pricing: ~$300-$400/user/month + ~$5k implementation (custom-quoted)
Strengths
- The deepest pricebook + commission-tracking system in the category.
- Built-in call center / ACD integration for dispatch-heavy operations.
- Robust marketing automation and lead-source tracking.
Honest weaknesses
- Implementation is multi-week and requires a dedicated project manager.
- Pricing tier and minimum seat commitment makes it unaffordable for small operations.
- UI complexity becomes friction for residential crews who only use 10-15% of the feature surface.
Pick this if
Commercial HVAC fleets with 50+ technicians, dedicated dispatch teams, and complex commission structures.
Skip if
You're running a residential operation under 25 people. You'll pay for 5x more software than you'll ever use.