#1
ServiceTitan
Best for: 50+ person enterprise plumbing operations with complex commission structures
Pricing: ~$300-$400/user/month + ~$5k implementation
Strengths
- Deepest pricebook + commission engine in the plumbing space.
- Strong dispatch + ACD integration for high-volume call centers.
- Marketing-automation depth no one else matches.
Honest weaknesses
- Implementation is a multi-month project.
- Pricing only makes sense past ~25 employees.
- UI complexity slows down small-shop techs.
Pick this if
Large commercial-residential plumbing operations with dedicated dispatchers.
Skip if
Under 25 employees.