CompanyCam not syncing
CompanyCam not syncing photos? You're paying for a standalone tool to begin with.
When CompanyCam syncs, it's a fine photo app. When it doesn't — photos stuck in upload, dropped between iPhone and dashboard, or out of order in your timeline — you're paying $19-31/user/mo for an unreliable photo silo. The deeper problem is that photos in a standalone camera app are disconnected from the rest of the job: no JSA link, no timecard link, no invoice link. Vexor unifies job photos with the rest of the job record, so when a sync hiccups, you have the EXIF + GPS + crew attribution + job context already on the server.
What this is costing you
A 15-person CompanyCam Pro deployment is $360/mo for what is fundamentally photo storage. Vexor includes job-scoped photos (EXIF + GPS + crew + tagging + client visibility) on every plan — at no additional per-user cost. That's $4,320/year for a single feature you already paid for inside the workspace.
Migration plan
- 01
Stop the sync-loop on CompanyCam first
Force-quit the iPhone app, reopen with a clean session. Check the upload queue. Usually a stuck photo is the culprit.
- 02
While you're troubleshooting, ask: do I need a standalone photo app?
If photos sit isolated from jobs, JSAs, timecards, and invoices, the answer is usually no.
- 03
Free trial Vexor
No credit card. Photos upload with EXIF + GPS + crew attribution + job context. Tag by phase (Before / After / Progress / Issue / Material / Inspection).
- 04
Export CompanyCam photos by project
CompanyCam supports per-project download. Pull them into a local archive while you migrate.
- 05
Upload new job photos into Vexor going forward
Existing CompanyCam archives stay where they are; new work flows into Vexor under the actual job. After one job cycle you'll see the difference.
Run the numbers before you decide
Frequently asked
Why doesn't CompanyCam sync sometimes?
Common causes: weak cell signal, large photo backlog, iOS background-app refresh disabled, app version mismatch. CompanyCam support has a troubleshooting checklist.
Does Vexor have the same photo features?
Vexor photos include EXIF, GPS, crew attribution, phase tagging (6 categories), client visibility toggles, and a public project gallery option. Job-scoped — every photo is attached to a specific job, not a generic project bucket.
What about photo storage limits?
No per-photo or per-GB charge on any Vexor plan. Upload as much as a normal contractor workflow generates.
Can I share photo galleries with clients?
Yes — the client portal (Operations plan) gives each customer a private link with configurable photo visibility. No CompanyCam-style separate sharing flow.
Other escape routes
Switch in an afternoon. Cancel any time.
30-day free trial — cancel anytime. Month-to-month on every plan. CSV import for customers, jobs, and quotes is built in.
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